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Spend $50 for Free Shipping
Ground shipping, continental US only

Careers - Customer Service

 

 

Customer Service Representatives            Athens, GA

www.reddressboutique.com is seeking a friendly, enthusiastic, detail-oriented individual with good communication skills to fill our customer service position. Do you enjoy helping others? Are you fashion minded and keep up with current fashion trends? This could be the perfect job for you!

Responsibilities:

  • Answer customer questions and assist them with order placement and site navigation through phone, chat and email
  • Assist customers with making purchasing decisions. Resolve any and all customer issues in a timely, upbeat and friendly manner
  • Manually place new orders
  • Field customer questions, concerns & problems
  • Maintain a thorough working knowledge of the company's products and relate this information to customers
  • Develop rapport with customers

Requirements:

  • Strong interpersonal skills
  • Professional phone etiquette
  • Proficient with use of computer and software applications (Microsoft Office, Google Docs, Email)
  • Exceptional grammar and punctuation
  • Creative problem solving
  • Knowledge of customer service principles and best practices
  • Ability to multitask
  • Ability to work in a team as well as independently
  • Bilingual Spanish/English a plus but not required